Privacy Policy

Last updated: June 15, 2026

Facets Novum, LLC ("Facets Novum," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit facetsnovum.com (the "Site") or contact us through it. It applies to this Site only. Our product, EMRFlow, has its own privacy policy that governs the clinical platform and the information processed inside it, available at emrflow.com/privacy.

1. Information We Collect

Information you provide

When you submit the contact form on this Site, we collect:

• Your name and email address.
• The area of interest you select and the message you write.
• A phone number, only if you choose to provide one. The phone number is optional.
• Your SMS consent preference, if you check the SMS consent box.

Information collected automatically

Like most websites, we may collect basic technical information such as your IP address, browser type, and pages visited, for security, abuse prevention, and aggregate analytics. We also use a bot-protection challenge (Cloudflare Turnstile) on our contact form, which processes a challenge token only.

2. How We Use Information

• To respond to your inquiry and follow up about your interest in our products and services.
• To send you informational and conversational text messages, only if you provided a phone number and opted in (see Section 4).
• To operate, secure, and improve the Site.
• To comply with our legal obligations.

We do not sell or rent your personal information, and we do not use it for third-party advertising.

3. How We Share Information

We share personal information only with service providers that help us operate the Site and respond to you (for example, our web host, our email provider, and our SMS provider), and only so they can perform those services on our behalf. We may also disclose information when required by law, or in connection with a merger, acquisition, or sale of assets, in which case we will seek to ensure the information remains protected.

4. SMS and Text Messaging

If you give us your phone number and check the SMS consent box on our contact form, you consent to receive informational and conversational text messages from Facets Novum and EMRFlow related to your inquiry, such as replies to your question and follow-up about your request. We do not send marketing or promotional text messages without your separate, express consent.

SMS consent is never a condition of contacting us or using our products, and you may decline it and still reach us by email or phone. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help.

5. Cookies and Analytics

The Site may use cookies or similar technologies for basic functionality and aggregate analytics. You can control cookies through your browser settings.

6. Data Security

We use reasonable administrative and technical safeguards to protect the information submitted through this Site. No method of transmission or storage is completely secure, but we work to protect your information and limit access to it.

7. Your Choices

• You can decline to provide a phone number or SMS consent and still contact us.
• You can opt out of text messages at any time by replying STOP.
• You can ask us to access, correct, or delete the information you submitted by emailing us at the address below.

8. Children's Privacy

The Site is intended for businesses and professionals and is not directed to children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.

10. Contact Us

Facets Novum, LLC
Georgia, USA
Email: info@facetsnovum.com